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Payment Info & Refund Policy
Payment Information
Booking & Payment:
A deposit of 50% is required at the time of booking to secure your field trip or workshop.
Full payment must be received at least 7 days before the scheduled date.
Accepted Payment Methods:
We accept credit cards, cash, and cheques payable to Black Creek Community Farm.
Cash payments are accepted in person only by prior arrangement.
Late Payments:
If full payment is not received by the due date, the booking may be subject to cancellation.
Refunds & Cancellations:
Refunds follow our Field Trip & Workshop Return Policy (see below).
Field Trip & Workshop Return Policy
Registration is not complete until a minimum 50% deposit is received.
Full payment is due two weeks before your booking date.
Cancellations:
If you cancel three or more weeks before your booking, your deposit will be refunded, minus a $50 administration fee.
Cancellations made less than three weeks before the booking are non-refundable.
Rescheduling requests are subject to availability and must be made at least seven days in advance.
In cases of extreme weather or farm closures, we will offer a reschedule or full refund.
No-shows are not eligible for refunds or rescheduling.